Oh my, we did not have a very productive weekend before Christmas. Nope. All the non-productivity was thanks to the very special Duke Power and AT&T, the hallmarks of non-customer service in the South.
First we lost power Saturday afternoon, which means that our router goes off and so does our internet. Without power not much works, like the furnace. Since it has been unusually cold in the South it was starting to get a bit cool in the house. Duke Power could care less. If the wind blows the wrong was our power goes out. Finally after about 4 hours the power came back on. But our phone wasn’t working. Neither, obviously, did the high speed DSL. High Speed, try no speed. Then an hour later the phone started working but the DSL service was down. Talk about lack of service, after getting through all the prompts they said there was a network outage in our area, and the automated system hung up. Now that’s service. Finally after several more hours the DSL came back on.
Finally, all is well, right? Wrong! The power went out again Saturday night and the whole “ain’t nothing working “ started all over again. Finally, late Saturday night the power came back on. The phone quit working again and so goes the DSL service. Well, the phone came back and so did the DSL, but only for a little while and it went bye-bye again.
Unfortunately we don’t have a choice when it comes to the power company but we’ve got lots of choices for phone and internet so sometime after the new year, sooner than later, we’ll be putting AT&T in our litter box and covering them up once and for all.
That was our interesting, cold and frustrating weekend. I know yours had to be better. Just remember, adopt cats, we deserve it!!! Purrrrr! Zip! Later!